Introduction to Microsoft 365 Agents Artificial intelligence is becoming an increasingly important part of Microsoft 365, and agents are one of the most significant developments in this area. Microsoft 365 agents are AI-powered assistants designed to help users find information, answer questions, complete tasks, and automate business processes. Unlike a traditional chatbot that primarily answers questions, an agent can be designed around a specific business purpose. It can use organizational information, follow defined instructions, interact with business systems, and, when configured to do so, take actions on a user’s behalf. What Can Microsoft 365 Agents Do? Microsoft 365 agents can be created for many different business scenarios. For example, an… Read More
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